FAQ

You can find questions and answers about our online offer here:



The films can be accessed via our streaming portal. There you can go from the respective film page to the login page by clicking on the button “watch film / tickets”.

Your way to the streaming-portal >>

On the portal you will create an account. Afterwards, you can buy a one-way ticket, a voucher code or a festival pass to see the films. The creation of the account is free of charge!

If you have already created an account, just enter your password.

We offer two ticket options for single films: Version 1 is the regular single ticket for 5€. Variant 2 costs 6€ and includes a “Solidarity Euro” . The proceeds from the solidarity contributions are donated to our partner cinema (City Kinos München) as well as other queer institutions and those places that have supported us.

In addition there is a festival pass for 55€, which grants access to all films and short film programs, as well as a 5€ solidarity contribution.

Yes, there is one. The pass costs 55€ and grants access to all films and short film programs on our online platform (includes a 5€ solo entry). The proceeds from the solo contributions will be donated to our partner cinema (City Kinos Munich) as well as other queer institutions and those who have supported us.

Tickets can be bought on our streaming portal where you can create a free account.

QFFM – Kurzanleitung Online Programm >>
QFFM – Tickets, Festivalpass, weitere Infos >>

With PayPal or credit card.

The films will be available for online screening between October 14, 10am, and October 18., 11:59pm. Important: Once you have started a film, it will only be available for 24h! Buying in advance is no problem, but you should only press “Start” when you want to watch the movie.

Once you hit play, you have 24 hours to finish watching the film

No! During the duration of the festival (October 14 to 18) you will have access to all films in the online festival program.

No, for licensing reasons the films can only be viewed within Germany.

Yes, since our films have not yet received an official age rating in Germany, the law automatically only permits those films to be watched by people over 18 years of age.

Yes, some online screenings may be sold out. Why? Some films have a limited streaming capacity due to agreements with filmmakers and film distributors.

Yes: We will provide you with our Q&As with filmmakers for free. The short film U FOR USHA is also available free of charge. All you have to do is create an account on our streaming platform and off you go.

No – for legal reasons the films EMA and SAINT MAUD may only be shown in the cinema. The rest is also available online.

You can stop and restart the movie at any time during this 24 hour period. You can watch the movie more often during this period.

Please note that films of the 5th Queer Film Festival Munich QFFM can only be seen until Mo 19.10. at 3:00 am.
After these times, the films are no longer visible, even if you have bought a ticket before, and cannot be seen again.

Create an account on our platform and start with a free offer, for example the short film U FOR USHA or a Q&A.

  • Depending on the technology of your TV you can watch the movies there.
  • Depending on the technology of your computer or laptop you can watch movies on these devices.
  • Depending on the technology of your tablet or smartphone, you can also watch the movies on these devices.

The online program of the 5th Queer Film Festival Munich QFFM is in this way only possible with the support of sponsors and partners. Therefore, the partners and sponsors introduce themselves in short clips before some films. We ask for your understanding that you will only be able to jump back and forth afterwards.

No, it is available for 24 hours from the first start of the movie (click on play button). Please note that films of the 5th Queer Film Festival Munich QFFM can only be seen until Mo 19.10. at 3:00 am.
After these times, the films are no longer visible and cannot be viewed.

The most common cause for the / a not perfect transmission of the film data is an unstable internet connection, so it can lead to dropouts.

  • If the playback of the film falters or stops, it is best to reload the page.
  • You can pause the movie, reload the page and then restart the playback of the movie.
  • You can then scroll to the point where you stopped (after the commercial playback).
  • You can also try playing the movie in another browser.
  • Please update your browser, the movie should start now.
  • Please empty the browser cache. You can find more information here: Cache/Cookies
  • If you still have difficulties with buying or playing a film, please contact our helpdesk: support@filmstadt-muenchen.de

No, you can only watch the movie as a stream and not download it.

For urgent questions and problems
To the online program of the 5th Queer Film Festival Munich QFFM (10/13 – 10/18)
Hotline phone number: 0800 9886039 (daily from 10-23, free of charge)
by mail under support@filmstadt-muenchen.de

In order to help you as quickly as possible, it is helpful for us to get an exact description of your problem. Please send us a screenshot directly in the mail.
Here you will find information on how to create a screenshot.
Screenshot/ Create screenshot

Feel free to contact us directly: info@qffm.de

Once you have started a film, it will only be available for 24h! Buying in advance is no problem, but you should only press “Start” when you want to watch the movie. Once you hit play, you have 24 hours to finish watching the film.

You can find more information about becoming a “QFFM friend” here.